IT Support

Computers and servers are like cars, once you buy one you have to maintain it properly to ensure it runs well over the short and long term. We provide support when you have problems and maintenance to prevent future down times. From addressing desktop issues like virus infections, slow PCs, Windows errors, Office software glitches, to server support and maintenance. We are here to be your IT department.

Please call us at (224) 255-7641 to learn more about it.

Once your office is up to 5 computers strong it is time to consider getting a computer network setup. Networks allow you to share resources and applications more effectively than a set of single computers. They also are necessary to have secure environments. A server is the Boss in a computer environment, it helps to control the computers on the network as well as offer resources like centralized file storage, printer sharing, email services, and a host of other applications that businesses need to succeed. We can help build out your first network, augment your growing network, or help virtualize a network to improve efficiency and reduce operation expenses.

Please call us at (224) 255-7641 to learn more about it.

Managed services are proactive services delivered on a monthly basis to provide routinely scheduled maintenance and support to your company’s information technology infrastructure. We offer basic, proactive or unlimited services available. With our basic services we provide 24/7 monitoring to ensure that we know ahead of time before small problems become big problems that affect your productivity. Our proactive services take it a step further and offer weekly maintenance of your computers and servers to ensure that they stay running smoothly, such as Microsoft and routine third party updates, antivirus care, and disk checks and defrags, etc. In our unlimited services we offer ongoing support of problems that arise beyond the routine maintenance of our proactive services. Our prices start at $10/month per computer so it’s not a big expense. Plus, our Proactive and Unlimited clients receive generous discounts on other services!

Please call us at (224) 255-7641 to learn more about it.

Software-as-a-Services are available to allow small businesses the ability to use powerful high-tech tools and resources without having to spend big dollars on hardware and software. Some services are hosted Exchange, online storage, virtual and dedicated servers. Even a single user office can take advantage of these services. We offer an all-in-one package that gives you Exchange, offsite backups, file-sharing, antivirus, monitoring, maintenance, and limited support for as low as $49 a month.

Please call us at (224) 255-7641 to learn more about it.

Protect your organization from outages and downtime by having a reliable, managed onsite backup. We can offer you the tried and true method of “tape” backups where a staff member swaps tapes and takes offsite regularly. Though often times this is subject to human error. But we also offer a fully-managed full system state onsite backup service which does not require human intervention—making this a more fail-proof service for ensuring you have reliable backups occurring.

Please call us at (224) 255-7641 to learn more about it.

We all know natural disasters can cause sometimes irrecoverable damage to offices. Or there is always the potential of fire, floods, and theft that could cause your organization to go without its data infrastructure. To ease your worries about those incidents potentially ruining your business, we provide offsite backup service to offer you ease-of-mind. We provide offsite backups in just file duplication offsite, up to full system backups offsite so your data is safe even if your office is not. We can do this at small office prices!

Please call us at (224) 255-7641 to learn more about it.

When a server crashes or is not working due to disaster or theft, it can take days up to weeks to get a replacement, set up, and rebuilt to your previous state. That recovery is only as good as your available backups and it is time consuming which means you will be out of service until that server or servers are restored. In order to ensure your business can continue with limited interruption, we offer a Business Continuity protection service that allows us to implement a virtual server from your offsite backups so we can have you up and running in hours instead of days and weeks. We can do this INEXPENSIVELY with packages starting at under $200!

Please call us at (224) 255-7641 to learn more about it.

Phone System Support  & Installation

Whether you are moving, or opening a new location, SunTel can help you with your phone system (PBX). We can work with Nortel, Avaya, Cisco and Panasonic systems. We can manage existing or install new small business phone systems, analog or VoIP

Please call us at (224) 255-7641 to learn more about it.

We have a relationship with dozens of voice and data providers so we can recommend the best service for your needs. We are partnered with telephone companies like AT&T, CBeyond, XO, Comcast and many more. If your phone bill is too high or your internet is too slow, it’s time to call Sun TeleSolutions. Let us do the work of analyzing your current services and help you choose a service that is perfect for your organization. We can also do annual bill analysis to make sure you’re getting the best deal on your services.

Please call us at (224) 255-7641 to learn more about it.

If you are a new business or ready for Voice over IP, Sun TeleSolutions can help. We provide Cloud PBX services so you do not have to spend $1,000’s for a new phone system. Instead get service for as low as $29 a month, and $100 for a Cisco handset. That will give you local calling, extensions, call groups, hunt groups, call recording, voicemail to email, auto attendant, and many more features. Even if you are a small business, we can provide you with a big company phone system. We can do this for even Call Center services to help your inside sales force be more effective.

Please call us at (224) 255-7641 to learn more about it.

Once you decide to a start business you decide to have a website. But you have so many other things to work on that building a website is not the most important thing to spend your time on. This is time to call in experts.

We work in HTML/CSS, WordPress, PHP, Joomla, Drupal, Magento, VirtueMart, osCommerce, Zen Cart, Zend Framework, Shopify, CakePHP, and many other programs.

We have moved past the industrial age into the information age. That requires customized software applications to help improve your operations, products, and services but also improve your speed-to-market as well as your customer communication.